Data Storage
The data that may be stored on Tensorlake includes the files and state inside your sandboxes, snapshots, and the inputs and outputs of your workflows. Below are the default policies around data storage.There are options for Hybrid and Fully-Disconnected On Prem usage of Tensorlake. Contact us at support@tensorlake.ai
if you have to ensure your data never leaves your servers.
- Sandbox data: Files, filesystem changes, and snapshots created inside your sandboxes are stored in accordance with our data storage policy below.
- Workflow data: The inputs and outputs of your workflow runs are stored in accordance with our data storage policy below.
Storage Policies
- Storage Location: We utilize Amazon Web Services (AWS) S3 for storing data. Data is encrypted at rest and in transit.
- Access Permissions: Access to AWS S3 storage is strictly limited to the internal services that operate on your behalf. This ensures that only authorized and authenticated processes can interact with the stored data, minimizing the risk of unauthorized access.
- Data Retention: For all users, you can delete your data from our servers at any time using our APIs.
- Data Usage: For all users, we never use any of your data for training purposes. We respect the privacy of our customers and ensure only they have access to the data from their requests.
Deleting Your Data
While your data is stored securely in accordance with our storage policies outlined above, we understand that you may want to remove specific data at any time. If you need to request complete data deletion and/or access audit logs from Tensorlake, please contact us at support@tensorlake.ai .- Sandbox Deletion: When you delete a sandbox, its files and state are permanently removed from our storage and cannot be recovered. Snapshots you created are retained until you delete them.
- Workflow Data Deletion: You can delete the inputs and outputs associated with your workflow runs. Once deleted, the data is permanently removed and cannot be recovered.
- Immediate Deletion: When you request deletion, the data is immediately removed from our active systems. This ensures that you maintain full control over your data lifecycle.
- API Access: Data deletion can be performed through our API endpoints, allowing you to integrate data management into your workflows and compliance processes.
Encryption
- Encryption at Rest: All data stored in AWS S3 is encrypted at rest using industry-standard encryption algorithms. This means that even if unauthorized individuals were to gain access to the stored data, they would not be able to decipher it without the proper encryption keys.
- Encryption in Transit: We employ encryption protocols to protect data in transit. All communication between our systems and the data storage is conducted over secure channels using encryption mechanisms such as SSL/TLS. This ensures that data remains confidential and tamper-proof during transmission.